Support

support

MCCI® offers world-wide support services for its OEM customers via Technical Support Agreements. Customers with support agreements can get assistance by working with their project manager, and by filing JIRA issues. Please also feel free to ask questions by sending email to techsupport@mcci.com.

MCCI also has a community support portal, where we post documentation and answer questions about our products. All you need to ask a question is a valid email address.

If you have received an MCCI product as part of some other product, and you're encountering problems, you are encouraged to contact the vendor of that product for support, if possible. They have generally integrated our products with other software, and they're better able to provide support that is specific to your problem. However, if you are unable to get help through your vendor, please contact us at techsupport@mcci.com and we'll do our best to help. For specific information on driver updates, please check the Driver Updates page.

Resources

Detailed information about USB-IF Compliance Testing can be found here:

You will find useful step-by-step procedures here:

You will find useful links to other sites here: